Shipping Policy

WHERE WE SHIP

Currently we ship to the US, Canada, Europe, Australia, and Worldwide, with a few exceptions.

SHIPPING COSTS

Shipping costs vary according to where you’re located, the service chosen as well as what you ordered. The shipping price is automatically calculated at checkout.

All new orders will ship in approximately 3 - 5 business days.

SHIPPING TIMES

Once your order has shipped, shipping times vary depending on where you’re located, as outlined in the table below:

COUNTRY SHIPPING TIME
USA 5 - 7 business days
Canada 10 - 15 business days
Europe 15 - 20 business days
Australia 15 - 20 business days
Asia 25 - 30 business days

TRACKING

We will email you a tracking number when your order has shipped. This tracking number may take 3 - 4 days to update.

To track your order, please refer to the tracking e-mail we sent you.

You can also get the latest updates about your order by creating an account with us. 

HOW COVID-19 IS AFFECTING SHIPPING?  

Orders will continue to ship while during COVID-19. We thank you all in advance for understanding any delays due to COVID-19. Please also keep in mind that your local post offices may be experiencing delays at this time due to limited staff and social distancing practices.

In the meantime, if you have any questions or concerns, please send an email to thegeneralpublicent@gmail.com and a member of our team will be happy to help.

International Shipping:

International orders may experience an increased delay as some regions are currently in lockdown. In some cases, couriers have cancelled collection, storage, and deliveries entirely.

At this time, deliveries to the following region might be affected by COVID-19:

Antigua and Barbuda
Argentina
Bahamas
Barbados
Belize
Bermuda
Bolivia
Bonaire
Brunei Darussalam
Cambodia
Cape Verde
Cayman Islands
Central African Republic
Chad
Comoros
Dominica
Fiji
French Guiana
French Polynesia
Gambia
Grenada
Guadalupe
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Iran
Jamaica
Jordan
Kiribati
Kyrgyzstan
Laos
Lebanon
Liberia
Libya
Madagascar
Martinique
Mauritius
Mongolia
Myanmar
New Caledonia
Nicaragua
Niger
Panama
Papua New Guinea
Peru
Reunion
Saint Vincent & the Grenadines
Samoa
Sao Tome and Principe
Seychelles
Sierra Leone
Sint Maarten
Solomon Islands
Somalia
South Sudan
St. Kitts and Nevis
St. Lucia
Sudan
Suriname
Tajikistan
Timor-Leste
Turkmenistan
Turks and Caicos
Tuvalu
Uganda
Uruguay
Vanuatu
Venezuela
Wallis and Futuna
Western Sahara
Yemen
Zimbabwe

    We apologize for any inconvenience this may cause and will keep you updated on when shipping resumes.